Istrian landscape

Guide Pola • Legal information

Legal Notice

Identification details for the operator of guidepola.hr and legally relevant service information. Last updated: August 17, 2026.

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Website operator

GUIDEPOLA, zajednički obrt za turističko vođenje i usluge turističke agencije (joint craft business for tourist guiding and travel-agency services), owned by Rossana Matejčić Miljević and Siniša Miljević. Trading names: Guide Pola / Ciao Travel.

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Registered address and registration

Šibenska ulica 14, 52100 Pula, Croatia. Croatian tax ID (OIB): 99914412628. Craft registration number (MBS): 97912824. Registration authority: Upravni odjel za gospodarstvo Pula. Operations manager under Croatian tourism-services law: Rossana Matejčić Miljević.

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Contact

Email: ciaotrav@gmail.com. Phone and WhatsApp: +385 98 824 371. Website: www.guidepola.hr. Tours are provided by appointment; the registered address is not a public meeting point unless specifically agreed.

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Supervisory authority and complaints

Competent supervisory authority: State Inspectorate of the Republic of Croatia – Tourism Inspectorate, Šubićeva ulica 29, 10000 Zagreb, Croatia. Written complaints may be sent by email or post using the details above; we respond in writing within 15 days.

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Intellectual property and external links

Text, visual identity, graphics, and photographs are protected and may not be copied, republished, or commercially exploited without permission, except as allowed by law. Links to third-party websites are provided for convenience; their content and data practices remain the responsibility of their respective operators.